Have a logistics question about selling in the United States? We answer it.
One-on-one, on WhatsApp, from the team that runs Marcana's Miami warehouse every day. No sales call, no long form. Type it or send a voice note. We reply the same business day.
Free. Three quick questions so we know how to help, then you write yours. 40 seconds.
WhatsApp opens with your question already written. If it is easier, add a voice note there to expand on it. A person on the team replies, not a bot.
It is a little early for a one-on-one consultation.
We give the best advice once there is a product and a logistics decision ahead. In the meantime, these will help:
When you have product and dates, come back and ask.
This consultation is for brand owners.
We answer the person who makes the logistics decision. If you work at a brand, pass this page to the person who runs it. If you offer services and want to work with Marcana, email us.
Saul Ortiz, founder of Marcana 3PL. He runs the warehouse, he does not read a script.
Marcana is a fulfillment warehouse in Miami. We receive, prep and ship for brands in the United States and Latin America from the same floor, every day. That is the experience behind every answer.
- More than 20 yearsin logistics and imports, and more than $60 million sold online with his own brands.
- Our own warehouse19599 NE 10th Ave, Miami, FL. Receiving, FBA and WFS prep, pick and pack, returns.
- Published ratesIf your question needs numbers, they come from the public rate card, not a quote shaped to the moment.
- English and SpanishIn the operation and in support. Your supplier, your forwarder and your customer talk to the same team.
Most expensive logistics mistakes are avoided with an answer on time. Write to us before the inventory moves, not after.
Real questions from founders like you, and where the answer starts.
These land on WhatsApp every week. The full answer depends on your product and your dates, which is why you ask.
"What does it really cost to keep my inventory at a 3PL in Miami?"
Three numbers: boxes you receive a month, pallets you store and orders that ship. With those three we give you the total from published rates, no surprise quote.
"I only sell on Amazon. What changes when I add Shopify or TikTok Shop?"
Packaging, returns and shipping cutoffs. The good part: from Miami, Amazon FBM, Shopify, Walmart and TikTok Shop ship from one inventory, and FBA inbounds come from the same stock.
"Do I send everything to Amazon FBA or hold some in reserve?"
Almost never everything. FBA gets what sells in the next few weeks; the rest waits in Miami and goes in small inbounds to avoid storage surcharges.
"My first pallet ships in three weeks. What do I prepare?"
A packing list by SKU, a carton label with your suite, a delivery appointment and, if it is going to FBA, the prep decided before it lands. We review it with you before it ships.
"I'm switching from self-fulfilling. What changes on day one?"
Receiving with photos, one inventory record for every channel, and a 3:00 PM cutoff for same-day shipping. We tell you what to send first and what to keep at home during the switch.
"My current 3PL is failing me. How do I switch without stopping sales?"
In parallel: the new inventory is received in Miami, the store is connected, and the old warehouse is closed once stock is already shipping from here.
The answers come from here.
Three steps, one real answer.
Who it is for
- Founders and brand owners with a physical product.
- You already sell in the US or will move inventory in the next few months.
- You have a specific question and want a specific answer.
Who it is not for
- Ideas without a product yet: that is what the guides are for.
- Agencies, forwarders or software looking for clients.
- Job seekers, or a quote with no product and no dates.
Ask your question today. We reply the same business day.
Three quick questions, then you write yours. 40 seconds. Text or voice note, whichever is easier.