Fulfillment for subscription boxes
A subscription box is a monthly launch. Five hundred identical kits have to be built, packed and handed to the carrier in a window of a day or two, and then the one-off shop orders keep coming the rest of the month. We build the batch in advance in Miami, ship it on your date, and run your store orders from the same shelf.
A batch process inside a daily operation
Most warehouses are built for a steady stream of orders. A subscription business needs two modes: a batch build once a month and a normal daily queue for add-ons, gifts and shop orders. We schedule the build from your component list, stage the finished boxes as their own SKU, and release the orders on the day, so the batch never blocks the daily work.
- Component receiving: every product, box, tissue and insert received with a count and photos the same business day.
- Batch kitting in advance: boxes built from your list at $0.50 to $1 per unit placed, a sample photographed per batch.
- Ship-date release: the month's orders are imported and shipped in a batch on the date you set, tracking pushed to your platform.
- Variants and tiers: different box sizes, dietary options or size profiles handled as separate kit SKUs.
- Inserts and personalization: cards, coupons and samples placed by rule at $0.15 per order.
- Store orders all month: add-ons, gifts and one-off orders ship at $1.95 per order from the same inventory.
Monthly buildOne month, start to finish
Week one: components arrive
Products and packaging for next month are received, counted and photographed as they land.
Week two: the build
We kit the batch, scan each component into the box, photograph a sample and stage the finished boxes as a kit SKU.
Ship date: release
Subscriber orders are imported from your platform and shipped in one batch, before the 2:00 PM cutoff, tracking synced.
All month: store orders
One-off orders, gift boxes and add-ons ship the same business day from the same inventory.
Month end: reconcile
Leftover components and finished boxes are counted so next month's list starts from real numbers.
Kitting plus the normal order rates
The plan covers receiving, storage and platform. Building the box is per unit placed and shipping it is per order.
| Essential plan: 10 inbound boxes, 30 days storage per box, Marcana Flow | $89 / month |
| Growth plan: 30 inbound boxes, 1 pallet of storage, Marcana Flow + ShipHero | $179 / month |
| Scale plan: 75 inbound boxes, 3 pallets of storage, Marcana Flow + ShipHero | $349 / month |
| Pick, pack and standard mailer, up to 2 lb and 2 items | $1.95 / order |
| Additional item in an order | $0.35 / item |
| Kitting, per unit placed in the box | $0.50 to $1 / unit |
| Marketing insert, card or sample added at packing | $0.15 / order |
| Heavy order handling, over 2 lb | +$0.50 / order |
| Additional pallet storage for staged boxes | $35 / pallet / month |
A 500-subscriber box with five components on the Scale plan costs $349 for the plan, $1,250 to $2,500 to build, and $975 to ship, plus carrier rates. The pricing page lists every line and the kitting page explains the build process.
What breaks in subscription fulfillment, and how we prevent it
Missed ship dates
Building at the bench on ship day is how batches slip. Ours are built the week before and only released on the date.
Wrong contents
Components are scanned into each box during the build, so a missing item is caught in the batch, not in a subscriber's review.
Blocked daily orders
Batch work is scheduled outside the daily queue, so a shop order placed on ship day still leaves the same day.
A subscription box is the one product where the customer already paid before you built it. That changes the priority: the batch has to be done early and correct, and the only way to guarantee that is to build it before the ship date, not on it.
Questions from subscription box brands
Usually the week before the ship date, once all components have arrived. The build is scheduled with you each month and the finished boxes are staged as their own SKU until release.
Kitting is $0.50 to $1 per unit placed in the box, then $1.95 per order for pick, pack and mailer up to 2 lb and 2 items, plus carrier rates. A five-component box runs $2.50 to $5 to build plus $1.95 to ship.
Yes. Each variant, whether a size, a dietary option or a tier, is its own kit SKU with its own build list, so the right subscriber gets the right box.
Orders come in through your store integration, for example Shopify with a subscription app, or as a batch import on ship day. Tell us your platform at onboarding and we confirm the flow.
Yes. Add-ons, gift boxes and shop orders ship at $1.95 per order the same business day from the same inventory, all month.
They are counted at month end and stay in your inventory for the next build. Storage is covered by your plan's allowance, then $35 per pallet per month.
Make ship day a non-event.
Build your plan with published kitting and shipping rates, or send us next month's component list and we will schedule the build.