Frequently asked questions
The most common questions founders ask when picking their next 3PL. Still curious? Reach out any time.
Marcana 3PL offers complete fulfillment solutions including warehousing, inventory management, order processing, packaging, and shipping for both B2C and B2B brands, plus Amazon FBA prep, Amazon FBM and TikTok Shop fulfillment.
We connect directly with major platforms like Shopify, Amazon, TikTok Shop, and WooCommerce to automatically receive and fulfill your customer orders in real time.
Three monthly plans (Essential $89, Growth $179, Scale $349) cover your Miami address, receiving, storage (30 days per received box) and the platform. Warehouse work is billed as it happens at published rates: for example, pick and pack is $1.95 per order and FBA prep starts at $0.70 per unit. Plus carrier shipping rates. The planner gives you an estimate in minutes.
Yes. Every rate is published and the planner estimates your month from your actual volume, with no email wall and no call to book. If you have a specific question, we answer the same business day. When you choose a plan you pay online; if either side decides it is not the right fit before activation, your payment is refunded in full.
Quickly. Choose a plan and pay online, complete a five-minute onboarding, and Marcana reviews and activates your address and portal. We handle the store connection. No kickoff call.
Our main fulfillment warehouse is based in Miami, FL, allowing fast and cost-effective shipping across the United States and internationally.
Yes. From our Miami center we ship across the U.S. and internationally, and with the FedEx One Rate program we offer predictable flat-rate, 2–3 day nationwide delivery.
Yes. We manage product returns, quality checks, and restocking so your customers enjoy a smooth and easy process.
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