Frequently asked questions
The most common questions founders ask when picking their next 3PL. Still curious? Reach out any time.
Marcana 3PL offers complete fulfillment solutions including warehousing, inventory management, order processing, packaging, and shipping for both B2C and B2B brands — plus Amazon FBA prep, Amazon FBM and TikTok Shop fulfillment.
We connect directly with major platforms like Shopify, Amazon, TikTok Shop, and WooCommerce to automatically receive and fulfill your customer orders in real time.
Our flat-rate plan is $149/month plus $1.95 per order (up to 2 lbs and 2 items), which includes your warehouse address and portal access with no hidden fees. You only add carrier shipping at cost. Try our quote calculator on the Pricing page for an instant estimate.
Yes. We offer a 2-week trial with no fulfillment fees — you only pay for the carrier shipping cost during this period. We handle all the implementation and store connections.
Quickly. We handle the implementation and the connections to your online store, so onboarding is smooth. Contact us and we'll map out the setup based on your platform and volume.
Our main fulfillment warehouse is based in Miami, FL, allowing fast and cost-effective shipping across the United States and internationally.
Yes. From our Miami center we ship across the U.S. and internationally, and with the FedEx One Rate program we offer predictable flat-rate, 2–3 day nationwide delivery.
Yes. We manage product returns, quality checks, and restocking so your customers enjoy a smooth and easy process.
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