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For parcel forwarders and cross-border shopping brands

The Miami back-end for your forwarding business.

You keep the brand, the customers and the freight. We run the receiving hub at 19599 NE 10th Ave and the API that feeds every package event into your own platform. Your customers never see Marcana.

$499
Platform and API, per month
$3.00
Per parcel received, with weight, dimensions and photos
30 days
Free storage while a customer consolidates
10 + 4
Data fields and webhook events into your platform
White-label by design

You keep three things. We run the rest.

A parcel-forwarding business makes its money on the customer relationship and the freight margin. Both stay with you. Marcana is the neutral Miami hub behind your brand: a real warehouse address, the people who receive and consolidate, and the technology that reports every event back to your system.

You keep

  • Your brand. The only name your customers see. No Marcana logins, no Marcana emails.
  • Your customers. Their data is exclusively yours, with a non-solicitation agreement as standard.
  • Your freight. You ship on your own air-cargo account and keep the freight margin. We never bill or mark up freight.

We run

  • The Miami receiving hub at 19599 NE 10th Ave, Suite A-B, the natural gateway for Caribbean and Latin American air cargo.
  • Consolidation, repack and outbound build, per parcel, at published handling rates.
  • The API. A variation of Marcana Flow built to your data spec, with webhooks your platform subscribes to.
Pallet racks inside the Marcana warehouse in Miami19599 NE 10th Ave, Miami
How parcels move

Six steps from a US store to your customer's carrier

Every step is an event your platform receives the moment it happens.

01

Receive and match

Every box is logged to the end customer's reference number the day it arrives.

02

Weigh, measure, photo

Captured at the door and pushed to your system so your customer sees it before you do.

03

Short-term storage

Held free up to 30 days while the customer keeps shopping and decides when to ship.

04

Consolidate or repack

Your call per shipment: stack as received, or strip the original packaging to cut chargeable weight.

05

Build the outbound

Carton or pallet, weighed and labeled, ready for your carrier.

06

Tender to your carrier

Handed to your air-cargo carrier, with the handoff event sent back to your platform.

The integration

A data feed into your platform, not a portal your customers have to learn

During onboarding we build and document the connection to your exact field and event spec, and your technical team gets sample payloads. Your platform pulls the events and runs the customer-facing tracking under your brand. The standard spec covers ten fields and four events; anything extra is mapped in onboarding.

Ten standard fields

  1. Customer reference number
  2. Original carrier tracking number
  3. Date and time received
  4. Package weight
  5. Package dimensions
  6. Package photos
  7. Current warehouse status
  8. Consolidation or repack status
  9. Outbound shipment reference
  10. Date and time handed to carrier

Four webhook events

package.receivedpackage.updatedpackage.consolidatedpackage.released_to_carrier
Parcels counted and photographed at receivingPhotographed at the door
Pricing

Per-touch handling and one platform fee. Freight is never our line.

Launch rates below. Model your own parcel mix on the estimator; the full rate card and the volume tiers are there.

Onboarding and integration, one time: your account, the API built and documented to your spec, intake and handling SOP$2,500
Platform and API, monthly: the portal, the webhook feed, every receipt and status event$499
Receiving, per parcel, with weight, dimensions and photos$3.00
Standard consolidation, per parcel$2.50
Full repack, per parcel, the alternative to consolidating$5.00
Outbound build and handoff, per lb of actual weight$0.18
Storage, after 30 free days, per parcel per day$0.30
How it stacks on one parcel. Every parcel pays receiving once. Then it pays either consolidation or repack, never both. Outbound is charged once on the finished shipment's total weight. A received-and-consolidated parcel is $3.00 plus $2.50, and the outbound is added a single time when its shipment is built and tendered to your carrier. Parcels over 50 lb or oversized carry a $10 handling add-on; over 70 lb, pallets, master cartons and special handling are quoted per case. No monthly minimum beyond the platform fee, and rates step down once your monthly volume crosses 5,000 lb and 10,000 lb.
What your customer pays for

Where the money goes on a typical shipment

Illustrative, for a four-parcel consolidated shipment of about 16 lb flying Miami to Curaçao on your own account. Swap in your real carrier rate.

About a third
Freight, on your carrier account
About a quarter
Marcana handling: receiving, consolidation, outbound
The rest
Your margin, on your price to your customer

Heavier consolidated shipments push our share down as a percentage, because outbound is billed on weight while receiving is per parcel. Consolidation naturally skews toward bigger boxes.

Boundaries

Three things Marcana does not do, on purpose

No customs or export documents

Your carrier needs a commercial invoice and packing list per shipment. Those come from you or your system as shipper of record. Prohibited-item and export screening sit with you as well.

No freight

You ship on your own air-cargo account. We tender to it and send the handoff event. We never bill, broker or mark up freight.

No end-customer accounts

We do not run the customer-facing experience. Your platform does, with our events behind it. Your customers never interact with Marcana.

Corridors

Built for Miami to the Caribbean and Latin America

Miami is where the air cargo for the region departs, and it is where your customers' Amazon, Walmart and eBay orders arrive first. The first partner corridor is Miami to Curaçao, shipping on the forwarder's own Amerijet account. Dominican Republic, Colombia, Mexico and the wider Caribbean and Latin America work the same way: your carrier picks up here, we hand it over.

  • Startups launching a branded forwarding service get a working hub and a documented API in one onboarding.
  • Established forwarders with volume get per-touch pricing that steps down as they grow, and a second Miami address without a second lease.
  • Both languages, one team. Your operations people and ours talk in English or Spanish.
Container in the yard at the Marcana warehouse in MiamiMiami, the gateway
Next step

Tell us about your corridor. We reply with the integration details.

A short form, a reply within one business day, and a call with your technical team when you want one.

One reply from Saul Ortiz, the founder, within one business day. No newsletter, no sequence.

Questions

Questions forwarders ask before they sign

No. Your customers ship to your Miami address at our warehouse using the reference number your platform assigns. Every receipt, weight, photo and status event goes into your system through the API, and your platform shows it to them under your brand. There are no Marcana logins for end customers.

You do. All customer data flowing through Marcana is yours, and a non-solicitation agreement is standard in every forwarding agreement.

Yes, and that is how it is designed. You ship on your own carrier account (Amerijet and other Miami air cargo carriers are common for the Caribbean). We build the outbound, tender it to your carrier and send the handoff event back. We never bill or mark up freight.

You do. Your carrier requires a commercial invoice and packing list per shipment, generated by you or your system as the shipper of record. Prohibited-item and export screening also sit with you. Marcana provides the labor, the warehouse and the technology.

A contained data feed, not a portal build. During onboarding we map the ten standard fields and four webhook events to your platform's spec, document the connection and hand your technical team sample payloads. Most forwarders pull the events into a tracking page they already have.

No monthly minimum beyond the $499 platform fee. Launch rates apply from the first parcel and step down once your monthly volume crosses 5,000 lb and 10,000 lb.

Any corridor that flies out of Miami. The first partner corridor is Miami to Curaçao; Dominican Republic, Colombia, Mexico and the wider Caribbean and Latin America are natural next ones. If your carrier picks up in Miami, we can tender to it.

Your Miami hub and your tech, under your brand.

Model your monthly cost in two minutes, or send us your corridor and we reply with the integration details.